Our systems are
- Designed for use in Microsoft Excel(r) because most companies
have it and are comfortable with it
- Installed so there is no requirement for special computers,
personnel or training
- Designed for non-operational personnel to be operators,
this leave operational personnel to focus on your core business
Our Support for our products includes
- Installation and Training (including new personnel as
required)
- Help Desk - email / phone
- Enhancements, Alterations and Regulatory Changes (including
changes such as fatigue due in Spet 2008)
- Stand-By-You support - this means if you are investigated
and you required 3rd party support, we will stand by you
(conditions apply)
Our cost structure is
- We do not sell our products, we provide them on a monthly
basis, why? This means
- the biggest risk you have is one months rates
- you can stop using it without having paid a fortune for
software
- if it does not do what you expect it to do, then you have
lost nothing
- there is no requirement for a formal contract, no need
to get senior management approval, no need for board justifications
- Burgewood has to fulfil its support commitments fully
and properly, otherwise we lose you as a customer
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