We get asked many question, some of the more common ones are below - if you have a question, please email them to tools@burgewood.com.au

• Should we use Microsoft 2007?

While this is a choice you and / or your company needs to make; however, from a Excel user's perspective I would recommend you wait. Excel 2007 is an excellent product but it has significant differences with other recent versions of Excel. These differences will make any older versions you may have developed or purchased over the past 6 or 7 years potential in operable.

This would mean the cost of using Excel 2007 is not just the program, but also the re-development / purchase of all Excel programs you currently use. It would also mean re-training all your personnel and IT department (who would need to support Excel2007)

• Does this type of software improve my 'Carbon Footprint'?

The use of software to predict laoding profiles to maximise axle weights legally before a single kilogram is loaded means more effective and efficient loading; this leads to less overall loads and so on. Using productivity tools (that work) means reduced carbon loading and therefore is benefitial to the environment

• What happens if the regulations change? Do I have to get all new software?

We design our software to be as simple and as flexible as possibel. Our support systems are also designed to maximise the help and assistance we can provide our customers. If the regulations change, for instance increase mass limits on steer axles or different driving hours for fatigue management, our systems will be upgraded to the new regulations without charge to our customers. Our support will also play a role in re-training your personnel.

• Why do you ask for a monthly payment rather than a one hit payment

We have worked in the industry for more than 20 years, we know what it is like to buy something that costs heaps only to find out it does do what we were told it would do. We also know what it is like to have to go through every level of company management to get approval from everyone to use something that should be a commonsence action.

By doing it on a month by month basis, it gives you a change to try it, if it works for you then you can keep using it. If you don't like it then stop using it and you only out of pocket one months rate which could be just a gew hundred dollars rather than the total cost of many thousands of dollars.

• What are the issues with GPS to comply with Fatigue Management?

see attached...

• What are my basic responsibilities for COR?

The basic company responsibilites are to have policies and procedures that are auditable that prove your company complies with COR - in essence this means collecting, validating and auditing relevant information to confirm the proof of compliance. Your customers also need to be able to prove your compliance (as well as theirs); this means they also have a need to audit your COR systems COR1 COR2 COR3 COR4 COR5 COR6 (courtesy of VicRoads)